Privacy policy

YOBHANI – Privacy Policy

At YOBHANI, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with YOBHANI.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

  • Full name
  • Delivery and billing address
  • Mobile/telephone number
  • Email address
  • Order and purchase details
  • Payment and transaction information
  • Information you provide when contacting customer support
  • Website usage and device information, where applicable

We collect only the information reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders
  • Arrange delivery of your purchases
  • Process payments and transactions
  • Send order confirmations and shipping updates
  • Respond to customer enquiries and support requests
  • Handle product-related complaints or replacement requests
  • Improve our website, products, and customer experience
  • Prevent fraud, misuse, and unauthorized transactions
  • Comply with applicable legal and regulatory requirements
  • Send promotional communications where permitted and, where required, with your consent

3. Payment Information

Payments may be processed through secure third-party payment gateways.

YOBHANI does not intentionally store complete debit card, credit card, CVV, UPI PIN, or banking passwords on its own systems.

Payment information may be collected and processed directly by the relevant payment service provider according to its own privacy policy and security practices.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Courier and logistics partners for order delivery
  • Payment gateway and payment processing providers
  • Website hosting and technology providers
  • Customer support or communication service providers
  • Professional advisers or service providers where reasonably necessary
  • Government authorities or law-enforcement agencies where required by applicable law

We only share information reasonably necessary for the relevant purpose.

5. Cookies & Website Technologies

Our website may use cookies and similar technologies to:

  • Keep your shopping experience functional
  • Remember preferences
  • Understand website traffic and usage
  • Improve website performance
  • Provide relevant marketing or promotional features, where applicable

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Marketing Communications

If you provide your contact details or consent to receive promotional communications, YOBHANI may occasionally send information about:

  • New collections
  • Offers and promotions
  • Product launches
  • Special campaigns
  • Other YOBHANI updates

You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Transactional communications, such as order confirmations and delivery updates, may still be sent when necessary to fulfil your order.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of electronic transmission or storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Fulfilling orders
  • Providing customer support
  • Maintaining business and transaction records
  • Resolving disputes
  • Preventing fraud
  • Complying with legal, tax, accounting, and regulatory obligations

When information is no longer reasonably required, it may be securely deleted, anonymized, or otherwise disposed of as appropriate.

9. Third-Party Websites & Services

Our website may contain links to third-party websites, payment services, social media platforms, courier tracking pages, or other external services.

YOBHANI is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

10. Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete the information where required by applicable law.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, which may include requesting:

  • Access to certain personal information we hold about you
  • Correction of inaccurate information
  • Deletion of information where legally permissible
  • Withdrawal of consent for certain processing activities
  • Information about how your personal information is being used

Requests may be subject to applicable legal, security, and record-keeping requirements.

12. Changes to This Privacy Policy

YOBHANI may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices.

We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact YOBHANI through the customer support details provided on our website.


YOBHANI

Your trust matters to us. We are committed to handling your information responsibly and securely.